Hotel Policy Information

The following policies apply to your stay at South Shire:

• Check-out time is 11:00 am, and Check-in Time is from 3:00 pm. until 7:00 pm. Early check-in and late check-out are subject to availability, additional charges and prior arrangements. If you are arriving after 7:00 pm, please notify us, or you may experience issues with access to your room.
• As a small boutique operation, our business is immensely impacted by late cancellations. Reservations are fully refundable up-to 5 days prior to the 3:00 pm EST check-in date. During our peak foliage season i.e.. between Sep 22nd and Oct 30th, reservations are fully refundable up to 30 days before the check-in date. If cancelled after the cutoff date, 1 night’s average room rate + applicable tax + surcharge will be automatically deducted for each room cancelled, without exceptions to reasons. 
• For group bookings of more than three rooms, reservations are fully refundable up to 14 days before check-in date. If cancelled within the 14 days of check-in date, 1 night’s average room rate + applicable tax + surcharge will be automatically deducted for every room cancelled, without exceptions to reasons. 
• All rates are subject to 9% State and Local Occupancy and Meals Tax.
• A 3.5% surcharge will be levied when paying by cheque, credit card, charge card, or debit card covering the merchant service fee imposed by credit card companies.
• Rates do not include breakfast. A La Carte Breakfast is served on most days. Children under 8 are free and kids 9 to 12 years of age are 50% off. Please tell us about any food allergies in advance of your stay. We cannot promise specific requests will be available without at least 48 Hrs. notice of your arrival date
• Our Guest Rooms are nonsmoking. A fumigation charge of $250.00 will be applied to your bill if evidence of smoking is discovered in your room
• We love pets; however, a fee of $500 will be applied to your bill if a joining pet causes any odors, mess, or stains that require professional cleaning or fumigation. 
• A credit card is required to hold all reservations and a 10% deposit required for bookings of more than three rooms.
• Guests arriving late or departing early are responsible for the entire reservation amount.
• Our fireplaces are operational between October and May. Due to fire regulations, Guests can only use Duraflame logs provided by the Inn in our fireplaces.